Privacy Policy

Last updated: January 2025

Overview

Sounn is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use Sounn Room Correction and related services.

Information We Collect

Account Information: When you create an account or purchase a license, we collect your name, email address, and payment information.

Usage Data: We collect anonymous usage statistics to improve our software, including feature usage, crash reports, and performance metrics.

Room Measurements: Your room measurements and correction profiles are stored locally on your device or uploaded to compatible audio devices. We do not access or collect this data unless you explicitly choose to share it with our support team.

How We Use Your Information

  • To provide and maintain our services
  • To process transactions and send related information
  • To send technical notices, updates, and support messages
  • To improve and develop new features
  • To respond to your comments and questions

Data Storage and Security

We use industry-standard security measures to protect your personal information. Your data is encrypted in transit and at rest. We retain your information only for as long as necessary to provide our services and fulfill legal obligations.

Third-Party Services

We use trusted third-party services for payment processing (Stripe) and analytics. These services have their own privacy policies and handle your data according to their terms.

Your Rights

You have the right to access, update, or delete your personal information at any time. You can manage your preferences in your account settings or contact us directly. EU residents have additional rights under GDPR.

Cookies

Our website uses essential cookies to maintain your session and preferences. We do not use tracking cookies for advertising purposes.

Contact Us

If you have questions about this privacy policy, please contact us at privacy@sounn.com